Car Rental Terms & Conditions

Age Requirements

For Groups A, B drivers must be over 23 years of age. For any other vehicle group, min age of the driver must be 25

Cancellation Policy

Cancellations made 8 days or more before your arrival date, no fees will be charged. For cancellations made 7 days before your arrival date 100% of your booking value will be charged.

If you don’t show 100% of your booking value will be charged.

After pick-up of the car, any cancellation or change from the initial time schedule is not refunded.

Last-minute reservations payments cannot be refunded


Unlimited mileage is included in our rates



All authorized drivers our vehicles are covered against damages from Fire to the rented vehicle,Theft and Liability Insurance to Third Part damages, death, injury, and property.

Full damage Waiver (FDW)



Full Damage Waiver incsurance is included in the prices.The renter does not have any obligation to pay nothing extra.


Please note that we do not check the age of the driver when we receive a booking. If you do not meet the age requirements at the rental counter, you will not be able to pick up the car and you will be asked to pay for the full amount of the rental fee. • There is not any young or senior driver fee.

The company is entitled to claim compensation from the renter up to the repairing cost of the damage as below: For damages caused when the vehicle is operated on any unauthorised road, non-asphalt road, dirt road or off-road (eg. Balos), either intentionally or unintentionally (rented vehicle ran off the road). For damages caused when the renter violates traffic rules (eg. road/STOP signs, speed limits, road direction, U-turns, illegal overpassing, double line overpassing). For damages caused when the renter is distracted, misjudges his course and goes out of the road. For damages caused when the renter violates parking rules. For damages caused when the vehicle is operated in any race, speed test, rally or contest or the vehicle is used for the purpose of reward (taxi or courier service). For damages caused when the vehicle is driven by any person disqualified from holding or has never held a driver’s licence appropriate for that vehicle or is not a registered driver in the rental agreement. For damages caused when the driver of the vehicle is under alcohol or drug influence that affects his ability to drive the vehicle. For damages caused when the vehicle is wilfully or recklessly used by the renter (eg damages caused to doors/body of the car by the wind, damages to clutch/gearbox, damages to the vehicle interior, damages caused by animals, damages caused by sitting/standing on the bonnet/boot/roof of the vehicle


Bookings are subject to a specific car group, which usually includes several different car models with similar features. You can ask for a specific model after your booking is confirmed. We will add your model preference to your booking and we will deliver the requested model if it is available the day of your arrival. Please note that you must be prepared to collect any of the advertised vehicles within a category. In case you have a confirmed reservation for a specific car group and there is not any available car from this category, we reserve the right to deliver a vehicle of bigger category with no extra charge.


In case of the unfortunate event of an accident/breakdown resulting in the immobilisation of the vehicle, your car will be replaced with another one within 24 hours from the time the accident/breakdown has been reported. Our company has the right to investigate the causes of the accident/breakdown and deny the replacement of the car if the use of the car was against terms & conditions.


Non-repairable/burst tyres are not covered by the insurance. If the tyre is repairable the customer may repair it and the company is obliged to refund any costs.


Return as Collected .The renter has to return the vehicle with the same level of petrol as delivered.



Returned as collected.If it is not clean you will be asked to pay from 20-50 euros extra.

Driving License

A valid driving license held for at least one year is required from the driver.

Fleet Availability

The Company reserves the right to provide a different car model to that originally reserved of an equivalent or higher model type.

Ferry Restrictions

Allowed only with the prior written agreement with the rental company


All rates and charges in this brochure are inclusive of V.A.T.

Secure Payments

All payments with credit card are processed through the Eurobank’s electronic payment platform and uses TLS 1.1 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL).

Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Collision Damage Waiver (CDW)








Non-repairable/burst tyres are not covered by the insurance. If the tyre is repairable the customer may repair it and the company is obliged to refund any costs.


The customer is liable for all costs to replace keys which have been lost or damaged, the cost of retrieval of keys which have been locked inside a vehicle.


In case of an accident, the renter must contact our company immediately via our 24/7 helpline in order to receive instructions on how to handle the situation. You are not allowed to leave the incident place without reporting the accident. If you cannot contact our company, you should contact directly the police. If the renter fails to provide the report to our company then he is obliged to pay for repairing costs of any damage caused to the rental vehicle. If the driver or one of the passengers is injured you should also inform police/ambulance. If by any chance the other involved party leaves the accident place, take a photo or write down the plate number. We will also call our insurance partner for an accident report. It is prohibited to drive under alcohol influence and disobey traffic rules.
In the event of damage or theft of the car, you are not required to pay any excess as long as the use of the car is according to terms & conditions below.If it is not used properly you have to pay 500 excess. At rental pick-up no credit card deposit is required.


Roadside Assistance is free of charge and available 24/7.